Refund and Returns Policy

At krewez, we want you to be completely satisfied with your purchase. We have a hassle-free return and refund policy in place for your convenience. Please read our policy below for more information.

Return Eligibility: You can return a product if it is damaged, defective, or if you have received the wrong product. To be eligible for a return, the product must be unused, in its original packaging, with all tags attached. An unboxing video is a must for a return or exchange. Without an unboxing video, no return or exchange will be accepted.

Return Period: You must initiate the return process within 7 days of receiving the product. If you fail to do so, the return request will not be accepted.

Exchange: If you have received a damaged or defective product, you can also opt for an exchange. Our customer care team will guide you through the process and ensure that you receive the replacement product at the earliest.

Please note that our return and refund policy is subject to change without prior notice. We encourage you to review our policy periodically for any updates. If you have any further questions or concerns, please feel free to contact us.

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